I had zero knowledge about the home buying process, and Jessica was referred to me by a family member, and naturally I trusted my family. Jessica started communicating with me immediately! Literally the same day that my cousin introduced us via text. From that day, Jessica was there EVERY single step of the way. My buying process was "unconventional" in my opinion, but Jessica truly kept me as stress free as she could. She answered every question that I had as well as questions that I didn't have, because again, I was a newbie; I didn't know what to ask. She did all of the things that I believe a good realtor should do. She was PRESENT, she communicated with the lenders, the superintendent, inspection person, she was involved a great deal, and I appreciated that. She didn't make me feel any type of way just because I didn't know everything about buying a home. She was super easy to contact in every way: phone, text, and email. Very communicative, polite, and calm. All the things you need in a time such as this. The cherry on top was her gift to me on the day of closing. Such a nice send off into home ownership! I highly recommend Jessica for all of your home buying/selling needs. You will not be disappointed!